Refund Policy

Return period

You have 14 days from the date of receipt of your order to request a refund.

Return conditions

Items must be returned in their original, unused condition, with all packaging and tags attached. Personalized or promotional items are not always eligible for a refund.

Return procedure

To initiate a return, contact me at [your email address] or via the dedicated form on the website. You will need to provide your order number and the required information.

Refund terms

Once the item has been received and inspected, I will process the refund within 7 to 10 business days. The refund will be issued via the original payment method.

Return costs

You are responsible for the return shipping costs.

Exchanges

Exchanges are possible depending on availability. Contact me to arrange any exchange request.

Customer Service

For any questions regarding the refund policy, you can contact me at:
Email: creabolsamelia21@gmail.com
Telephone: 0622293726